1. Reservations and Payments

• All bookings are subject to availability and confirmation.
• A valid payment method is required to secure your reservation.
• Rates, taxes, and fees are shown at booking and may vary by season or offer.

2. Check-In and Check-Out

• Standard check-in and check-out timings are shared during booking.
• Early check-in or late check-out is subject to availability and may include extra charges.
• Guests may be required to present valid government-issued ID at check-in.

3. Cancellation and Refunds

Cancellation and refund eligibility depends on the selected rate plan. Non-refundable plans are not eligible for refund. For refundable plans, charges may apply depending on cancellation timing before arrival.

4. Guest Responsibilities

• Guests must follow resort rules and applicable local laws.
• Damage caused to property may be charged to the booking account.
• Unsafe, disruptive, or unlawful behavior may result in refusal of service without refund.

5. Use of Facilities

Access to pools, dining, activities, and event spaces is subject to operating schedules, capacity limits, safety requirements, and management instructions.

6. Limitation of Liability

Sunray Village Resort is not liable for indirect or consequential damages arising from website use, bookings, or stays, except where liability cannot be excluded under applicable law.

7. Intellectual Property

All website content, including branding, text, graphics, and media, is owned by or licensed to Sunray Village Resort and may not be reused without prior written permission.

8. Privacy

Personal information provided during bookings or inquiries is handled according to our Privacy Policy.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about these Terms & Conditions, contact us:

Email: info@sunrayvillageresort.com
Phone: +91 94907 00146